Video Player Tips (Please,
read these before you start!)
Don't Leave the Screen!
If you walk away from an active video clip before answering the questions at the
end, the host server may time out the session in the background. Unfortunately,
it doesn't notify you it has done so. If you can't submit answers for the quiz,
and you have checked to be sure the button is not hidden (check for a vertical scroll
bar), you may be timed out. To prevent this, if you need to take a break, finish
the video clip and submit the answers first! Take your break, then start fresh with
the next clip in the CEU offering. If you suspect you have been timed out, log out,
log back in, and select "yes" when asked if you want to continue. Selecting "no"
deletes the entire CEU and you would need to re-purchase. If this ever happens,
contact us and we may be able to reissue the credits so you can start again.
the volume can be controlled by the slider on the player, but you may need to increase
the volume on your computer as well. Videos are recorded at -6 db, which is loud,
but if your speakers are small, or you have a lot of ambient noise, you may want
to use headphones.
the video will enlarge it to fill your screen (although the picture quality will
not be as good). Press the escape button on your keyboard to return to the smaller
temporarily pauses the video where you are and allows you to resume play from this
point. Pauses longer than a few minutes may result in the computer logging you out.
stops the video and will return it to the beginning of the clip.
This will stop the video and close the player. If you have not finished the CEU
presentation, when you login again you will be asked if you want to resume watching
the video. SAY YES! (see above).
will allow you to go back within your current clip to view a specific area again.
High-speed internet connection is recommended. Using a wireless or hard-wired connection
in a shared environment where others are using a lot of bandwidth to access the
internet or watch television (at home, work, in a hotel lobby, or at your local
WiFi hotspot), may result in the video stuttering or stopping, possibly interfering
with your ability to answer questions at the end of the clip. Try opening the clip
and pausing for a minute or so to allow the clip to partially load before starting